Samsung is one brand that almost everyone in the world adores. From their smartphone devices to their expert services, they are quite respected. This week saw a different side to the story, when there were reports that the Galaxy Note 7 batteries were seen to explode in several countries worldwide.
There have been mixed reactions about this on social media, especially before and after the following statement was released as they discontinue selling the devices:
“Until we are able to retrieve the device, we cannot confirm that this incident involves the new Note 7. We are working with the authorities and Southwest now to recover the device and confirm the cause. Once we have examined the device we will have more information to share. Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices. We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible. We remain in close contact with the CPSC throughout this process. If we conclude a safety issue exists, we will work with the CPSC to take immediate steps to address the situation. We want to reassure our customers that we take every report seriously and we appreciate their patience as we work diligently through this process”.
Keep it Varcity for more details.