Kenyans on twitter have decided to pour out their thoughts to Safaricom letting them know how they feel about their data consumption and their offers.
Through the hashtag #MyDataStory which Safaricom had started so people can raise questions as their representatives answer and give their subscribers tips on how to track their data usage, many subscribers expressed their displeasure at how data was quickly getting ‘finished’.
Some expressed their interest in moving to Telkom while others had already moved and were happy to let Safaricom know how excited they were with their new life in Telkom siting its offers as friendly and cost effective.
This is not the first time Safaricom subscribers complain about their data unit ‘disappearing’ but that never seems to change anything.
Here are some of the comments we sampled from KOT;
— BRAVIN™ (@ItsBravin) June 7, 2018
1000: You have received daily 150 MBs.
1005: Dear customer, your daily data bundles is below 2MBs!
— Jusper Tom😘😘😘 (@JusperMachogu) June 8, 2018
— goodluck timothy (@GoodluckTIM3) June 8, 2018
— Evans Bett (@iam_bett) May 31, 2018
— Droid-Wan Kenobi (@droid254) May 18, 2018
#MyDataStory, 99 bob for 1gb, to be used within 24 hours??????. This is still bad business for the customer
— Baba Leo™ (@pierrengash) June 8, 2018
— coleter kims (@ColeterK) June 8, 2018
— Ferdy Ferdinand (@Ferdy_o) June 8, 2018
I have problem with @SafaricomPLC whenever I purchase the 4g unliminet you don’t give me data that I want. First it’s very slow and if I purchased for 24hrs it works for only 6hrs and the 6 hours is just a buffer. Even if you’re corrupt please not on my data #MyDataStory pic.twitter.com/XrSMKrmXls
— Ochuoga the blogger (@SeniorFelix254) June 8, 2018
#MyDataStory Nothing beats #Faiba4g… Numbers speak for themselves. With Faiba people be telling ypu about the “new data bundle” and I’ll be like… “ooh that’s cute😏” I can tether to 10 pple n still wouldn’t feel a thing.
P.S. I don’t turn off my mobile data😂 pic.twitter.com/pm1hWvYpyj
— Micaiah (@shezmic) June 8, 2018
— NDIRANGU KAMAU (@JOHNND2030) June 8, 2018